Shipping policy
Thank you for shopping with Zorvixshop. We are committed to delivering your orders quickly and efficiently. Please review our shipping policy below for details regarding order processing, shipping times, and delivery.
Order Processing
- All orders are processed within 1-3 business days after payment confirmation.
- Orders are not processed, shipped, or delivered on weekends or public holidays.
- During peak seasons or promotional periods, processing times may be slightly extended.
Shipping Time
Estimated delivery times may vary depending on your location:
- Domestic Shipping: 5-10 business days
- International Shipping: 10-20 business days
Please note that delivery times are estimates and are not guaranteed.
Shipping Charges
Shipping costs are calculated at checkout based on the destination and shipping method selected.
From time to time, Zorvix may offer free shipping promotions. Any applicable promotions will be clearly displayed on our website.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information. You can use this information to monitor the status of your shipment.
Delays
While we strive to ensure timely delivery, delays may occur due to factors beyond our control, including:
- Weather conditions
- Customs clearance procedures
- Carrier delays
- High order volumes
Zorvix is not responsible for delays caused by shipping carriers or customs authorities.
Lost or Damaged Packages
If your package arrives damaged or is lost during transit, please contact us within 7 days of the expected delivery date. Our support team will work with you to resolve the issue as quickly as possible.